We, Tally Solutions Private Limited (“Tally or Company”) are a technology & innovation company, founded in the year 1991 and since then have been delivering business software solutions to more than 2.5 million businesses and corporates across 100 countries. Our robust network of partnershttps://tallysolutions.com/partner-with-us/ deliver unmatched customer experience in sales, support and services. With a strong research and development division, Tally strives to deliver innovation and excellence in enterprise resource planning software for every business. Our Software is centred around simplifying commerce for people all over the world and making it easier for people and businesses to transact.
At Tally, we have built a reputation founded on honour, which lies at the core of everything we do. This not only enhances the value we deliver to our customers but also fosters transparency and open communication with all stakeholders. Through constant nurturing, we strengthen the trust our customers place in our commitment to excellence. Our philosophy revolves around understanding and addressing the needs of our customers. Our Terms of Use serve as a formal declaration of our corporate responsibility, re-emphasizing that our offerings are meticulously aligned with the preferences and objectives of our valued customers. With a dedication to support businesses, Tally offers a comprehensive suite of products, features, and technologies. Our Software is engineered keeping these aspects in mind. With personalized features and functionalities, you can optimize processes, boost productivity, and achieve your business objectives more effectively.
Tally is committed to focusing on all aspects like changes in law, requirements of customers, seamless experience for users, etc. and always make necessary upgrades in its Software. Users with active Tally Software Service (“TSS”) can get all these updates from Tally on regular basis.
Your satisfaction is paramount at Tally. Your feedback is essential as we continuously strive to enhance your experience with our Software, demonstrating our commitment to customer-focused innovation and service excellence. You can reach out to your preferred authorized Tally partner or to our support team any time for any queries related to use of our Software.
As we uphold our end of the agreement by providing the Software, what we expect is for you to read these terms of use (“Terms of Use”) carefully before installing or using the Software. By installing, accessing, or using the Software, you agree to be bound by the Terms of Use. If you do not agree to these terms, please immediately discontinue your use of the Software.
“Company/Tally” refers to Tally Solutions Private Limited, a company incorporated in the Republic of India which shall include its holding, subsidiary, affiliates, and associate companies.
“Confidential Data” includes but is not limited to Personal Data, financial data, login credentials and any other data that may be considered as confidential.
“Data” means a representation of information, facts, concepts, opinions or instructions in a manner suitable for communication, interpretation or processing by human beings or by automated means.
“Documentation” means user manuals, training materials, Software descriptions and specifications, technical manuals, license terms of use, supporting materials and other information relating to the Software or services offered by Tally, whether distributed in print, electronic, CD-ROM, or video format, or if published online.
“Extension” shall mean extending and/ or enhancing and/ or modifying the working of the Software. Extensions are allowed exclusively through the use of APIs (Application Programming Interface) published by the Company for the purpose of extending and/ or enhancing and/ or modifying the interface and/ or data handling capability and/ or operational processes. The terms customization, extension, add-on, module, and other similar terms may be used to denote the extensions made to the interface and/ or data handling capability of the software.
“Personal Data” refers to any data about the User who is identifiable by or in relation to such data.
"Software" shall include the proprietary software application - TallyPrime, TallyPrime Server, Tally.ERP9 which include any prior versions, updates, documentation, Tally Software Services (defined below), TPCA (defined below), and any other value-added services, plug-ins and related materials, in connection with the software applications mentioned herein.
“Tally Partners” shall mean businesses/individuals who are authorized to sell software and services by Tally including but not limited to Tally Distribution partners (TDP), Master Tally partners (MTP), Direct Tally Partners, Certified partners (CP) and Associate partners (AP).
“TallyPrime” shall mean the accounting and business management software developed and owned by Tally Solutions Private Limited and is designed to assist businesses in managing their accounting, compliance, inventory, and financial operations. Users purchase the software off-the-shelf, and it is deployed locally on the User’s premises, server, or other designated environments.
“TallyPrime Cloud Access” or “TPCA” refers to the services that enables You to access TallyPrime anytime, from anywhere (please refer to clause F for the conditions governing the use of TPCA solution). You can access it seamlessly on Windows and Linux and if you’re on macOS, simply log in through a browser. Hosted on Cloud Infrastructure (CI), TPCA, a secure cloud platform enables real-time collaboration, seamless data access, and hassle-free IT management. As your business grows with more people, warehouses, stock, and channels, TPCA helps you stay connected, efficient, and in control - no matter where you are.
“User”, “You” or “Your” shall mean any individual, business entity or organization who/ which uses the Software, including but not limited to customers who have purchased/obtained the rental option of the Software.
Subject to these Terms of Use, Tally grants the User a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to install and use the Software for personal or internal business purposes only (“License”). The License to the Software is only granted to the purchaser of the Software, i.e., the User and is not intended for use for the benefit of any other person (individual or entity). The User will not rent, lease, or otherwise transfer the Software and the rights to use the Software to anyone.
Tally is mindful of your unique business needs, and accordingly offers you various license editions, such as Silver or Gold, and license options, such as Regular, Rental, or Educational. You can select the best edition or option for your business based on the requirements.
Silver edition (Single User) is designed for single-user usage, making it ideal for small businesses that do not require multi-user access. Only one User can access the license at a time in a machine. If another User has to access the same license on another machine, then you will have to surrender the license from that machine and reactivate on another machine on which You wish to use. You agree and acknowledge that the Silver edition should be used only by the purchaser of TallyPrime Silver edition (i.e., User) or their authorized employees and agents. It is to be noted that once the TallyPrime Silver edition is activated in one machine, it should not be reactivated on any other machine without surrendering the license from the existing active machine. Any such activations without surrendering the license from the existing machine, shall lead to the temporary suspension / termination of your license by the Company.
Gold edition (Multi – User) is tailored for businesses that need multi-user access and support. Multiple users can access the license at the same time in a LAN environment. One machine will be designated as a ‘License Server’ and other client machines can access the license. The data can be kept in any machine in the LAN and accessed across all the machines in the network within the same subnet. It is to be noted that once the License is activated in the License Server, it should not be reactivated on any other machine without surrendering the license from the existing active machine. Any such activations without surrendering the license from the existing machine, shall lead to the temporary suspension / termination of your license by the Company.
License Options
Regular: Using a regular license, you can use TallyPrime on your computer forever. When you purchase any edition of the product, you will get free product updates and TSS for a year. Thereafter, you have to renew TSS once a year to get continuous product updates and other services.
Rental: Using a rental license, you can avail the license for a certain period, such as one, three, or twelve months, and use TallyPrime on your computer. Thereafter, you can extend the rental period by renewing TSS, or you can buy a regular license.
Educational: In the Educational Mode, the license to the Software is provided for demonstration (‘demo’) purposes only. You can use TallyPrime on your computer, but with certain limitations within the given permissible dates.
Note: The above are the primary license editions and options available to the Users. For more information and other licensing editions and options, the Users may refer to the website - https://tallysolutions.com/product-roadmap/.
India License
International License
TPCA Services are strictly limited to the User and the entity for which they are procured. Usage by any third-party entity is not permitted.
The User shall not:
In the event of a User engaging in any of the aforementioned actions detailed as Restricted Usage of the Software, Tally reserves the right, with or without giving any prior notice or warning, to take any action it deems appropriate at its sole discretion, in order to protect its proprietary Software. This may include, but is not limited to, suspending the User's access to the Software, irrespective of the License Option availed of, revoking or blocking the license, without any refund or liability.
Providing our Software services requires collecting and using your information. The Privacy Policy explains how we collect, use and share information across Tally, Tally’s Partners, Service Providers, regulators and law enforcement agencies. It also explains the many ways in which you can control your information. You must agree to the Privacy Policy available at TallyPrime's Privacy Policy | Tally Solutions to use our Software.
Our Software and services provided thereunder may include AI‑powered modules that store, collect and process information to provide enhanced functionality. Details regarding data handling, limitations, and user responsibilities applicable to such features are outlined in the Terms of Use for AI-Powered Features | Tally Solutions (“AI Terms”). If such modules are used or availed, these AI terms shall be read together with these Terms of Use and shall form an integral part.
All title, ownership rights, and intellectual property rights in and to the Software, including but not limited to patents, copyrights, trademarks, trade secrets, and other proprietary rights, shall remain with Tally. This Terms of Use does not grant User any rights in connection with any trademarks or service marks of Tally.
Tally may provide User with updates, upgrades, or bug fixes for the Software at its sole discretion. This Terms of Use does not entitle User to any support, maintenance, or new versions of the Software.
Tally is, and shall continue to be, compliant with all applicable laws, rules and regulations for the provision of the Services under this Terms of Use.
In the event of any dispute whatsoever arising between the parties in any way connected with the interpretation or implementation of any term of this document, or in any way connected with the use or inability to use the Software, you agree to notify Tally and try to resolve it amicably. If Parties are unable to resolve the dispute amicably within a period of 30 days, the dispute shall be referred to arbitration proceedings presided by a sole arbitrator mutually appointed by both Parties. The proceedings will be governed by the provisions of Arbitration and Conciliation Act, 1996 and amendments thereto, and the decision of the arbitrator will be final and binding on all parties. You must notify us of your intent to invoke arbitration. The Seat of arbitration shall be Bengaluru, India. All disputes whatsoever that may arise shall be governed and construed in accordance with the laws prevailing in the Republic of India and Courts at Bengaluru shall have exclusive jurisdiction.
These Terms of Use constitutes the entire Terms of Use between the parties concerning the subject matter hereof and supersedes all prior or contemporaneous Terms of Uses, understandings, or representations, whether written or oral, relating to the same subject matter. These Terms of Use may be amended by Tally at its sole discretion. Such amendments may be posted through the Software or on Our website or We notify you by other means. Your continued use of the Software indicates your acceptance to any amendments of the Terms of Use. These Terms may be read with the Terms of Use of any other Tally Software, Service or related products that the User may be using conjointly, separately, or in any connected manner, which would require both (or more as the case may be) Terms to apply simultaneously.
If any provision of this Terms of Use is held by a Court of competent jurisdiction to be invalid, illegal, or unenforceable, the remainder of this Terms of Use shall remain in full force and effect, and the affected provision shall be replaced with a valid, legal, and enforceable provision that most closely reflects the original intent of the parties.
No waiver of any provision of this Terms of Use shall be deemed, or shall constitute, a waiver of any other provision, nor shall any waiver constitute a continuing waiver. No waiver shall be binding unless executed in writing by the party making the waiver.
All notices or other communications under these Terms of Use shall be in writing and shall be deemed served when delivered personally, sent by certified or registered mail, postage prepaid, or sent by email, to the parties at their respective addresses set forth in this Terms of Use, or to such other address as either party may designate by notice to the other party.
Tally Solutions Private Limited
Registered Office:
331-336, Raheja Arcade, Koramangala,
Bangalore 560 095 Karnataka, India
Corporate Office:
AMR Tech Park II, No.23 & 24,
Hongasandra, Hosur Main Road,
Bangalore 560 068, India
Email: support@tallysolutions.com
